Job description:
- The main purpose of the job is to offer exceptional customer service by providing detailed product knowledge and maximising sales through effective cross and up selling.
Job roles and responsibilities:
- To drive sales of the store through cross and up selling.
- To reduce loss and shrinkage in store by adhering to Store Operating Procedure.
- To create an appealing shopping environment for customers.
- To maximise sales by taking ownership of the execution of all promotional events and daily requirements in store.
- To increase profitability and brand loyalty with customers.
- To ensure continuity of excellent customer service.
Job requirements:
- Grade 12 or equivalent
Job skills and competencies:
- Communication skills.
- Customer service skills.
- Listening and interpersonal skills.
- Problem solving ability.
- Good understanding of retail principles.
- Be able to interact with customers effectively.
- Ability to apply selling skills.
- Computer literate.
- Good understanding of stock management principles.
The following documentation may be required for the job application:
- CV
- Qualifications
- Certified ID copy
- Matric certificate
- Academic records
- Covering lette