Sales Clerk – VKB Group

Job description:

  • The company offers employees the opportunity to utilise and develop their skills and knowledge in a challenging and rewarding work environment.

Job roles and responsibilities:

  • Accurately generate and monitor prices on sales and purchase orders on Navision.
  • Sell product, services and solutions that the company offers.
  • Build and maintain relationships with clients.
  • Issue and sending of sales orders.
  • Monitoring of credit limits and guiding external/internal sales teams and/or clients.
  • Ensure accurate ordering captured of the correct size, weight and product to accommodate truck availability for timeously execution to take place.
  • Assist in coordinating transfers of product from off-site stores to clients or back to the factory
  • Log and Investigate customer/consumer complaints with the factory and provide feedback to the relevant parties
  • Assisting either customer or internal departments with queries
  • Assisting with approved credit notes
  • Follow up and provide feedback towards the internal/exsternal customers and Sales Team on delivery dates for product to be delivered towards clients.
  • Problem solving
  • Monitor stock expiration reports and communicate towards internal Sales Team.
  • Standby for after hour and weekend calls and emergencies.

Job requirements:

  • Grade 12 / NQF 4

Job skills and competencies:

  • Customer orientated
  • Previous sales experience would serve as recommendation
  • Computer literacy essential
  • Previous experience in Microsoft dynamics – Navision is advantages.
  • Good communication skills
  • Excellent client service
  • Teamwork
  • Maintaining long term relationships
  • Personal resilience

The following documentation may be required for the job application:

  • CV
  • Qualifications
  • Certified ID copy
  • Matric certificate
  • Academic records
  • Covering letter