Shop Assistant – Ackermans


Job roles and responsibilities:

  • Provide excellent customer service to give customer a great shopping experience – Assist shoppers to find the goods and products that they are looking for – Attend to customer queries / complaints
  • Cashier duties – Process cash and card payments – Process Lay Bys – Process customer refunds – Reporting discrepancies and problems to the supervisor – Till balancing
  • Merchandising – Ensure that stock is correctly priced and displayed – Ensure product availability of the sales floor – Housekeeping – Keeping up to date with promotions
  • Risk – Ensure that products are tagged in line with the company policy – Participating in stock takes – Be on the lookout for shoplifters and fraudulent activities and report any suspicious behaviour to Management
  • Consistently live the Ackermans values & policies and procedures in all aspects of your work.

Job requirements:

  • Grade 12 or equivalent

Job skills and competencies:

  • Good communication skills
  • Excellent customer service skills
  • Tenacious • High energy levels
  • Highly motivated and target driven Experience:
  • Previous retail experience would be advantageous

The following documentation may be required for the job application:

  • CV
  • Qualifications
  • Certified ID copy
  • Matric certificate
  • Academic records
  • Covering letter