Shop Assistant – Toys R Us

Job description:

  • Maximizing sales by effectively delivering AWESOME customer service and providing customers with a WOW experience

Job roles and responsibilities:

  • Providing AWESOME customer service to give customer a WOW experience
  • Attend to unique and individual shopping needs of each customer and always put the Customer first
  • Ensuring that customers receive prompt and relevant service on the sales floor and by telephone
  • Adhere to all basic customer service standards
  • Determining customers’ requirements and advising on product range, price and warranties
  • Demonstrating, explaining and advising on products to customers
  • Selling goods and most importantly add on sales and services
  • Ensuring that goods are correctly priced and displayed
  • Ensure promotions are executed timeously and execution is planned in advance

Job requirements:

  • Grade 12 or equivalent

Job skills and competencies:

  • Sales driven
  • Fantastic customer service skills
  • Tenacious
  • Highly motivated and target driven
  • Excellent selling and communication skills
  • Merchandising

The following documentation may be required for the job application:

  • CV
  • Qualifications
  • Certified ID copy
  • Matric certificate
  • Academic records
  • Covering letter