Wellness Assistant – Clicks Group

Job description:

  • To offer exceptional service to all customers by providing knowledgeable service and basic advice on healthcare, nutrition and supplementation in order to maximise sales and build customer loyalty.

Job roles and responsibilities:

  • To deliver exceptional customer service through in-store visibility and proactivity to customer needs through knowledge and understanding of health and supplements.
  • To consult with customers and provide suitable advice on healthcare, nutritional and supplement products.
  • To drive healthcare sales in line with targets through promotion of a broad range of brands by cross selling and upselling to increase profitability.
  • To drive stock availability in the healthcare aisles through compliance with stock management principles and procedures in order to drive sales.
  • To prevent wastage in own area by adhering to stock rotation principles.

Job requirements:

  • Grade 12 or equivalent
  • Essential: Matric (50% English , 50% Maths/ 60% Maths Lit and a pass in Physical Science or Life Science)
  • Desirable: Sports / fitness / nutrition qualification

Job skills and competencies:

  • Essential: Good communication and interaction skills
  • Customer and service orientation
  • Selling skills
  • Merchandising skills
  • Desirable:
  • Basic computer literacy

The following documentation may be required for the job application:

  • CV
  • Qualifications
  • Certified ID copy
  • Matric certificate
  • Academic records
  • Covering letter